.iron-chat-root{position:fixed;z-index:1100;bottom:22px;inset-inline-end:22px;font-family:inherit;--chat-primary:#111827;--chat-text:#111827;--chat-surface:#fff;--chat-soft:#f5f7fa;--chat-border:#e5e7eb;--chat-logo-size:48px}.iron-chat-root.chat-left{inset-inline-end:auto;inset-inline-start:22px}.iron-chat-root.is-delayed{visibility:hidden;opacity:0;pointer-events:none}.iron-chat-root.is-ready{visibility:visible;opacity:1;transition:opacity .28s ease,transform .28s ease}.iron-chat-launcher{width:62px;height:62px;border:0;border-radius:50%;display:grid;place-items:center;background:var(--chat-primary);color:#fff;box-shadow:0 18px 44px rgba(15,23,42,.24);cursor:pointer;position:relative;transition:transform .2s ease}.iron-chat-launcher:hover{transform:translateY(-3px) scale(1.03)}.iron-chat-launcher svg{width:28px;height:28px}.iron-chat-badge{position:absolute;top:-5px;inset-inline-start:-5px;background:#dc2626;color:#fff;min-width:23px;height:23px;padding:0 6px;border-radius:99px;font-size:12px;display:grid;place-items:center;border:2px solid #fff}.iron-chat-badge:empty{display:none}.iron-chat-panel{position:absolute;bottom:74px;inset-inline-end:0;width:min(380px,calc(100vw - 28px));height:min(570px,calc(100vh - 120px));background:var(--chat-surface);border:1px solid var(--chat-border);border-radius:24px;box-shadow:0 28px 80px rgba(15,23,42,.24);overflow:hidden;display:none;grid-template-rows:auto 1fr auto}.chat-left .iron-chat-panel{inset-inline-end:auto;inset-inline-start:0}.iron-chat-root.is-open .iron-chat-panel{display:grid;animation:ironChatOpen .2s ease both}@keyframes ironChatOpen{from{opacity:0;transform:translateY(12px) scale(.98)}to{opacity:1;transform:none}}.iron-chat-header{background:linear-gradient(135deg,var(--chat-primary),color-mix(in srgb,var(--chat-primary),#fff 18%));color:#fff;padding:14px 15px;display:flex;align-items:center;gap:11px}.iron-chat-logo{width:var(--chat-logo-size);height:var(--chat-logo-size);border-radius:14px;background:#fff;object-fit:contain;padding:4px;flex:0 0 auto}.iron-chat-heading{min-width:0;display:grid;gap:2px;flex:1}.iron-chat-heading strong{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.iron-chat-status{display:flex;align-items:center;gap:6px;font-size:12px;opacity:.9}.iron-chat-status-dot{width:8px;height:8px;border-radius:50%;background:#94a3b8}.iron-chat-status.is-online .iron-chat-status-dot{background:#4ade80;box-shadow:0 0 0 4px rgba(74,222,128,.16)}.iron-chat-close{border:0;background:rgba(255,255,255,.14);color:#fff;width:34px;height:34px;border-radius:11px;cursor:pointer;font-size:20px}.iron-chat-messages{padding:16px;overflow:auto;background:linear-gradient(#fbfcfd,#f7f8fa);display:flex;flex-direction:column;gap:10px;scroll-behavior:smooth}.chat-message{max-width:84%;display:grid;gap:4px;align-self:flex-start}.chat-message-customer{align-self:flex-end}.chat-message-body{padding:10px 12px;border-radius:16px;background:#fff;border:1px solid var(--chat-border);color:var(--chat-text);line-height:1.75;font-size:13px;white-space:pre-wrap;overflow-wrap:anywhere}.chat-message-customer .chat-message-body{background:var(--chat-primary);color:#fff;border-color:transparent;border-end-end-radius:5px}.chat-message-admin .chat-message-body{border-end-start-radius:5px}.chat-message-system{align-self:center;max-width:92%}.chat-message-system .chat-message-body{font-size:12px;background:#eef2f7;color:#475569;text-align:center;border-style:dashed}.chat-message footer{display:flex;gap:6px;font-size:10px;color:#94a3b8;padding-inline:4px}.chat-message-customer footer{justify-content:flex-end}.iron-chat-guest-fields{padding:10px 13px 0;background:#fff;display:grid;grid-template-columns:1fr 1fr;gap:8px}.iron-chat-guest-fields[hidden]{display:none}.iron-chat-guest-fields input{width:100%;border:1px solid var(--chat-border);border-radius:11px;padding:9px 10px;font:inherit;font-size:12px}.iron-chat-compose{background:#fff;border-top:1px solid var(--chat-border);padding:11px;display:grid;grid-template-columns:1fr auto;gap:8px}.iron-chat-compose textarea{resize:none;border:1px solid var(--chat-border);border-radius:14px;padding:10px 11px;font:inherit;line-height:1.6;min-height:44px;max-height:110px}.iron-chat-compose button{border:0;border-radius:13px;background:var(--chat-primary);color:#fff;padding:0 15px;font:inherit;font-weight:700;cursor:pointer}.iron-chat-error{background:#fff;color:#b42318;font-size:11px;padding:0 13px 8px;min-height:0}.iron-chat-closed{padding:12px;text-align:center;background:#fff7ed;color:#9a3412;font-size:12px;border-top:1px solid #fed7aa}.iron-chat-typing{font-size:11px;color:#64748b;padding-inline:3px}.admin-chat-shell{display:grid;grid-template-columns:minmax(260px,330px) minmax(0,1fr);min-height:620px;background:#fff;border:1px solid #e5e7eb;border-radius:22px;overflow:hidden}.admin-chat-list{border-inline-end:1px solid #e5e7eb;background:#f8fafc;min-width:0}.admin-chat-list-head{padding:16px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid #e5e7eb}.chat-count-badge{min-width:27px;height:27px;border-radius:99px;background:#111827;color:#fff;display:grid;place-items:center;font-size:12px}.admin-chat-list-items{max-height:700px;overflow:auto}.admin-chat-list-item{display:grid;grid-template-columns:44px 1fr auto;gap:10px;padding:13px;border-bottom:1px solid #e8edf3;color:inherit;text-decoration:none;align-items:center}.admin-chat-list-item:hover,.admin-chat-list-item.is-active{background:#fff}.admin-chat-avatar{width:42px;height:42px;border-radius:14px;background:#111827;color:#fff;display:grid;place-items:center;font-weight:800}.admin-chat-list-copy{min-width:0;display:grid;gap:4px}.admin-chat-list-copy strong,.admin-chat-list-copy small{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.admin-chat-list-copy small{color:#64748b}.admin-chat-list-meta{display:grid;justify-items:end;gap:5px;font-size:10px;color:#94a3b8}.admin-chat-list-meta b{background:#dc2626;color:#fff;min-width:21px;height:21px;border-radius:99px;display:grid;place-items:center}.admin-chat-list-meta em{font-style:normal;color:#9a3412}.admin-chat-thread{display:grid;grid-template-rows:auto 1fr auto auto;min-width:0;background:#f8fafc}.admin-chat-thread-head{padding:14px 17px;background:#fff;border-bottom:1px solid #e5e7eb;display:flex;align-items:center;justify-content:space-between;gap:15px}.admin-chat-thread-head>div{display:grid;gap:3px}.admin-chat-thread-head small{color:#64748b}.admin-chat-messages{padding:20px;overflow:auto;display:flex;flex-direction:column;gap:10px;max-height:610px}.admin-chat-compose{padding:13px;background:#fff;border-top:1px solid #e5e7eb;display:grid;grid-template-columns:1fr auto;gap:10px}.admin-chat-compose textarea{resize:none;border:1px solid #d0d5dd;border-radius:13px;padding:10px;font:inherit}.chat-form-error{color:#b42318;background:#fff;padding:0 14px 8px;font-size:12px}.chat-empty-state{padding:24px;text-align:center;color:#667085}.chat-empty-state.large{display:grid;place-items:center;min-height:450px}.admin-nav-chat-badge{display:inline-grid;place-items:center;min-width:20px;height:20px;border-radius:99px;background:#dc2626;color:#fff;font-size:10px;margin-inline-start:6px}@media(max-width:850px){.admin-chat-shell{grid-template-columns:1fr}.admin-chat-list{border-inline-end:0;border-bottom:1px solid #e5e7eb}.admin-chat-list-items{max-height:240px}.admin-chat-thread{min-height:520px}}@media(max-width:520px){.iron-chat-root{bottom:12px;inset-inline-end:12px}.iron-chat-root.chat-left{inset-inline-start:12px}.iron-chat-panel{position:fixed;inset:10px!important;width:auto;height:auto;border-radius:20px;bottom:10px}.iron-chat-launcher{width:56px;height:56px}.iron-chat-guest-fields{grid-template-columns:1fr}.admin-chat-compose{grid-template-columns:1fr}.admin-chat-thread-head{align-items:flex-start;flex-direction:column}}